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PRIVACY POLICY

SimpleSIGN GTA ("SimpleSIGN", "we", "us", "our") provides commercial signage services in the Greater Toronto Area, including design, production, installation and removal of signs, online quotes, and a client portal. This Privacy Policy explains how we collect, use, store, share and protect personal and business information, including information we access through our integration with QuickBooks Online (Intuit Inc.). We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

Information you give us: name, company name, email, phone number, billing and site addresses, sign specifications, artwork and design approvals, and payment-related details needed to invoice you.

Information collected automatically: IP address, browser type, device information, and pages visited on simplesigngta.ca, through cookies and similar technologies.

Information from QuickBooks Online: SimpleSIGN maintains its own QuickBooks Online connection, which we use to create and manage customer and invoice records for our sign services:

Customer records (names, contact and billing details) Invoices, items/products and services, and tax settings Basic information for SimpleSIGN's own connected QuickBooks account.


We access only the data needed to create, update and reconcile quotes, invoices and payments for our sign services. We do not access data beyond the permissions granted during authorization.

How We Use Information

  • To provide quotes, design proofs, production, installation and removal services.
  • To create and manage customers, invoices and payments, and to keep our records in sync with QuickBooks.
  • To operate the client portal and communicate about your project.
  • To meet legal, tax and accounting obligations.
  • To improve our website and services and to prevent fraud or misuse.

Sharing of Information

We do not sell personal information, and we do not use QuickBooks data for advertising or marketing to third parties. We share information only with:

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  • Intuit Inc., as needed to operate the QuickBooks integration.
  • Service providers that support our business (website hosting, email, payment processing, accounting), bound by confidentiality obligations.
  • Installers and municipal or utility bodies, when required for permits and locates for your project.
  • Authorities or other parties where required by law.

Storage, Retention and Security

We protect information using encrypted connections (HTTPS/TLS), access controls limited to authorized personnel, secure storage of API credentials and tokens, and regular review of access. No system is completely secure, but we work to protect your information and will notify affected individuals and the Privacy Commissioner where required by law.


We keep personal information only as long as needed for the purposes above or as required by law (for example, tax and accounting records are generally kept for six years). Data obtained from QuickBooks is retained only while our QuickBooks connection is active. and as needed for records we are legally required to maintain, then securely deleted or anonymized.

QuickBooks Data and Deletion Requests

Our QuickBooks connection is managed internally by SimpleSIGN, not by individual customers, so there is no separate QuickBooks authorization for you to revoke. You may request deletion of QuickBooks-sourced records we hold about you by contacting us; we will delete it unless we are required to keep it by law.

Your Rights

You may request access to, correction of, or deletion of your personal information, or withdraw consent, subject to legal requirements. Contact us using the details below. We will respond within 30 days.

Cookies

We use cookies for site functionality and analytics. You can disable cookies in your browser settings, though some features may not work properly.

Third-Party Sites

Our website may link to third-party sites, including Intuit and QuickBooks. Their privacy practices are governed by their own policies (see Intuit's Privacy Statement).

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page. For significant changes, we will also notify you by email or through our client portal. Continued use of our services after an update means you accept the revised policy.

Contact Us

  • 1215 Queensway E #46, Mississauga, ON L4Y 0G4, Canada
  • Email: info@simplesign.ca
  • Phone: +1 (416) 735-8447